Founder

Sourabh Gupta

Skit.ai

“Despite the huge role customer service centers play in a business, customers rarely have a good experience. We decided to fix it by automating a large chunk of the cognitively routine contact center functions using voice AI, allowing businesses to focus their efforts on more value-added tasks.“

Partnered in: 2021
Focus areas:
- Artificial intelligence
- Machine learning
- Software

About Sourabh

Sourabh is the CEO and co-founder of Skit.ai, a leading voice AI SaaS company offering an Augmented Voice Intelligence Platform that helps businesses modernize their contact centers and customer experience by automating and improving voice communications at scale. By enabling preemptive, intelligent problem solving and seamless live interactions, Skit.ai’s Digital Voice Agent has helped global enterprises across industries streamline their contact center operations, reduce costs, and enhance customer experience and engagement.

Sourabh co-founded the company along with Akshay Deshraj in 2016. Under his leadership, Skit.ai has scaled to a global company with over 400 employees, serving more than 60 prominent enterprises across industries in multiple geographies. Sourabh lives in New York City.